I am surprised over the NEGATIVE reviews earlier mentioned. Nevertheless, I have expert exactly the same style of problems with several the Cadillac’s I’ve owned.
Chrysler sends out a remember see for my 2012 Town and Place for the malfunction during the rear vent window switch. Evidently the change can overheat and catch fireplace. I simply call my local Dealer in Valencia California. Tried using for 2 times to reach the service Section. Failed! I simply call Chrysler Company they usually patch me through promptly to my local dealer like magic. As I’m scheduling the appointment for the recall maintenance I'm instructed by “Sam” that they are going to “just disconnect the swap. My response: “Um…no. I would like the attribute repaired not disconnected.” Sam suggests “We don’t have elements to fix the window so we just disconnect it. My response: “Hold out. So what you're telling me is usually that Chyrsler sends out a recall recognize to get a change malfunction that they may have no elements to repair the condition?
On Monday, the Renton Service Dept. known as to tell me that their transmission technician would not be in until eventually Tuesday, & that it would get serviced at that time.
Below NEW MANAGEMENT. That’s the indicator hanging exterior the San Leandro Chrysler dealership. I do think they need to have saved the previous management. I AM NOT Generating THIS UP. IT ALL Definitely Transpired! 1st, I couldn’t get any individual from the service department to answer my phone calls, so I drove above. I spoke to the service advisor who explained to me he was Performing alone. I understood that. These things happen. I told him I essential my appropriate passenger window changed. He claimed he’d take my paperwork back again for the Elements Division to find the window requested. He quoted me one hour of labor @ $a hundred and fifty.00 And they might have to help keep the vehicle for around three hrs. I named the following day and was explained to they'd my authorization to purchase the glass, but wasn’t sure which 1 to order (the number of versions do they have?!). I confirmed up Saturday early morning to provide the do the job carried out and was RE-QUOTED $225.00. After i informed this service advisor what the initial guy had explained to me he replied, ” I am aware more than him. I’ve been performing this a long time, even though not in this article.” He appeared me up within the system and noticed where $150.00 had been entered. He informed me It will be 5 to 6 hrs before I could get the vehicle. I advised him that two various offers spoke of lousy shopper service and he replied, ” I don’t treatment when people today complain about buyer service And that i’m looking to be great by only charging you $150.
it didfnt. i took the liberty back again into the dealer with my grievance. the dealer claimed that every one jeeps did this and there was nothing he could do. he mentioned which the new pads being used nowadays are cheaper but he would redo the brakes with origional pads for an extra $150. i instructed the dealer to ignore it. now, the squeeking noise is even worse than in the past And that i am embarrased helpful site to generate it in town. its terrible to possess a $32000 vehicle that embarrases you to definitely drive
like it greatly, even so, Since I have obtained lots of requests for me to purchase an extended warranty, the latest of which was instead “demanding”, you
My Mother labored for Chrysler for 35 several years and is particularly now deceased. As a consequence of that I no more qualify for family discounted. But past year they said I could get one percent.
Your consumer service is not any SERVICE!!!! Horrible!!! I personal a wonderful 2005 Chrysler Crossfire convertible. I had the top replaced after which the latch wouldn’t operate….rendering the car not able to be used unless the highest was down. Paid $one,000 to possess the latch replaced very last 12 months at the conclusion of the summer season…took 2 months…put the car away for your winter, took it out in June and had the identical trouble intermittently Along with the roof. After it grew to become a continuing concern, I known as the service Office….had to attend Pretty much per month to acquire a loaner to get the automobile in to get looked at. When they experienced it 1 7 days, I get a get in touch with which the component is no longer accessible from Chrysler and therefore I must pay out to get it from Mercedes and purchase the labor at the same time….
They tell me You can find Option that it's a flaw in the look. Is that this legitimate???? I am embarrassed and humiliated to travel it as it can make much sounds. I happen to be a long time consumer within your cars Loved my Pacifica….So dissatisfied With this automobile. Can it's fixed??????
I had been then notified by them that they are going to not settle for my business as a result of a dilemma with our final service from them. The challenge was they done unauthorized work on the vehicle, charged me for this perform and have become upset Once i designed them take away the things they installed.
I've a 2003 stratus along with the sprint board started to raise up to the air bags. Took it towards the dealer plus they said they couldn’t do anything till I started off threating to get an attorney then they mounted it.
I have a Chrysler jeep 1999 also a 2015 dodge journey equally are on remember I”ve been endeavoring to get my 2015 dodge correct about the remember and its been 3 months and counting nobody has get in touch with me again I maintain getting the operate around about my automobile I went to some dealership and they just say they're going to place me around the checklist continue to no get in touch with then I question very well am i able to get my automobile resolve on my prolonged warranity that I have until 2017 they explain to see it here me they have got no place I talk to when would they may have a while to take a look at it they say they can get in touch with (no simply call yet a few months and counting) I are buying Chryslers motor vehicle for over 35 a long time now I'm able to”t even get it repair with my warranity I went in to one dealership they claimed where are my evidence of retaining my automobile up And that i pull out all my evidence oil improvements ect.
I am most upset Together with the dealership in macon, Ga where I purchased a 2014 city and place, after going there on every day whn my 2005 Chrysler van was failing. I didn't know what was taking place to my 2005, and I used to be scared to travel it some 45 miles house. The dealership instructed original site me the computer process experienced crashed and It could be pretty high priced to repair, so I checked out buying a fresh van, Considering that the dealership as well as the preceding van experienced served me properly. I bought a van, only to get shocked After i received my payment books also to know that I had signed a lot of papers, but only had a “overall decline defense addendum” to indicate me simply how much I'd signed up to pay for and what which was about to cost me!
! He also told me he doesn’t like to clean up immediately after other dealerships problems. I’m actually shocked this man is employed. If this location was the only dealership that would deal with my vehicle, I’d purchase a new car or truck to avoid SCOTT all over again. I’m ashamed to individual an auto from a company that workers somebody like that.